Nearly all Columbia Gas Co., customers who lost service Monday night had it restored Wednesday.
About 35 customers remained without service Wednesday, according to Columbia spokesman Ray Frank. He said affected locations were all empty homes, and crews had stopped by the homes three times and left tags with a phone number if the residents return.
The outage occurred during single-digit and subzero temperatures, which delayed the restoration of service. Some 200 Columbia workers and contractors worked on restoration.
Frank initially said about 2,200 customers in Eaton Township, Elyria and North Ridgeville were affected. Frank on Wednesday said about 2,700 customers lost service.
The outage was blamed on an unspecified pipeline transmission problem. Frank said the cause of the outage remains under investigation.
Julie Kramer’s elderly parents in Elyria were among those without heat. Kramer said gas was restored at their home in the 200 block of Westminster Way in the Village of Fieldstone housing complex off Bender Road about 2 a.m.
Kramer said her 73-year-old mother, who stayed with her daughter during the outage, has a severe illness and needed to return to the home to get medical equipment. Kramer said her 78-year-old father who had been sleeping on the couch and running a space heater for warmth, was just about to turn the porch light off and sleep in the bedroom when a worker arrived.
Shelly Mitchell said gas was restored to her home in Mill Stream Circle off Chestnut Ridge Road in Elyria around 7:30 p.m. Tuesday.
But then a shower pipe in the third-floor bathroom burst around 10 p.m. flooding the home.
“It’s been a nightmare,” said Mitchell, who said she has homeowners’ insurance.