NORTH RIDGEVILLE — The city’s revamped website offers more user-friendly features designed to make it easier for residents to do business with the city, leaders say.
The site includes online reporting of potholes, paying traffic tickets and an eNews Signup feature to alert residents to timely situations.
Mayor David Gillock took note of the more attractive, re-tooled website during Monday’s City Council meeting.
Gillock took particular note of the site’s new “eNews Signup” that lets anyone entering the site to create an online account to receive updates on road closings, emergency repair work or flooding by a variety of means, including e-mails and texts sent to smartphones and laptops.
“This is another tool for us to send important messages,” Gillock said.
Working with Infinite Cohesion, a Columbus-based educational and government website builder, the city completed the redesign of the city website, which now banners the city’s name across the top of the site’s page against a blue sky.
Below it are photos of various city landmarks including Old Town Hall, the home of the city’s historical society, Olde Towne Hall Theater, the water tower, the gazebo in South Central Park and facilities at the Sandy Ridge Reservation of the Lorain County Metro Parks.
Other changes include much more detailed informational offerings such as a detailed description of the coming Center Ridge widening project, which is accompanied by 10 color maps showing rights-of-way for the 2.3-mile project.
Tissy Simon, Gillock’s administrative assistant who serves as the site’s webmaster, shifted all files and content from the city’s old website to the new one.
“In doing that, it gave me time to review each page for up-to-date content and outdated forms,” Simon said.
Among changes the city hopes residents will find useful is a link from the Service Department page that allows people to report potholes that need repair, along with locations of mailboxes damaged or destroyed by snowplows and dead animals that need to be removed from local roads.
Residents and others also can pay traffic tickets online via a Mayor’s Court web page.
Future plans include adding a Building Department page where complaints can be registered and responded to by inspectors, Simon said.
Anyone wanting to offer comments or suggestions can do by clicking on Simon’s name on the “Department and Council Directory” page and sending her an email.