November 28, 2014

Elyria
Partly cloudy
22°F
test

FAQs

Frequently Asked Questions:

Q: How do I contact someone at The Chronicle-Telegram?
A: Click on the "Contact Us" link in the black menu bar near the top of the website, or, click on the "Contact us" link on the left-hand side of the website in the blue menu under the >> GET GOING section.
You can also click here to go to the "Contact Us" page.

Q: How do I search for an article that ran on the website?
A: Locate the "Search Box" at the top right-hand section of the website. Clear out the words "type and & hit enter" in the search box. Type a word or words you want to search for in the search box and then press the enter key. Click on the search results that match what you are searching for. (Hint: type in a person’s name or other unique word that pertains to the article you are searching for.)

Q: How do I search for an obituary that ran on the website?
A: Locate the "Search Box" at the top right-hand section of the website. Clear out the words "type and & hit enter" in the search box. Type the last name of the obit your are looking for in the search box and then press the enter key.
Click on the search results that match what you are searching for.

Q: How do I use the "Archives" tool on the website?
A: Use the search box mentioned above to search for a name or a story. Locate the "Archives" section in the lower left-hand side of the website. Click on the month you are interesed in. Scroll through the entries to find what you are looking for.
Click on the day you are interested in on the "Archives Calendar" or scroll through the monthly calendars to find the day you are looking for. Click on the day you are interested in.
You can click here to go to the 2007 Archive page.

Q: Why doesn’t my comment show up in the comment section?
A: Every comment must go through a moderation process before it shows up on the website. It may take some time for the editor to get to your comment, approve it and publish it to the website.

Q: How can I order a picture that appeared on the website or in the paper?
A: Click on the "Order photos" link under the >> PHOTOS AND VIDEOS section located about half-way down on the left side of the website. Complete the form with as much information as possible and click on the "submit" button when finished. You can click here to go to the picture order form.

Q: How can I view photos?
A: Click on the "Photo gallery" link under the >> PHOTOS AND VIDEOS section located about half-way down on the left side of the website. You can click here to go to the photo galleries.

Q: How do I subscribe to The Chronicle-Telegram online?
A: Click on the "Click here to subscribe" ad at the top of the website or click on the "Subscribe" link on the left-hand side of the website in the blue menu under the >> GET GOING section. You can click here to go to the newspaper subscription page.

Q: How do I advertise on your website?
A: Call (440) 329-7000 and ask to speak with a sales representative about advertising on the website.  For more information, you can click on the "Advertise with us" link on the left-hand side of the website in the blue menu under the >> GET GOING section. You can click here to go to the advertise with us page.

Q: Where can I find your engagement, wedding or anniversary forms?
A: You can find links to these forms on our Contact us page, or you can click on the links below.
Engagement Form
Wedding Form
Anniversary Form